All devices repaired by Screen Fix are covered by a two year warranty.
Our warranty will cover malfunctioning parts of which were repaired by our experienced technicians.
Warranty is exclusive to the parts and/or service that Screen Fix customers acquire, warranty is exclusive to the parts used to repair the customers’ device.
Labour costs associated with the repair will also be covered by the warranty. Moreover, should any of the below
scenarios play out then the warranty will be voided.
Data loss as a result of the repair— we always advise customers to back up there device prior to being repaired.
If the device sustains a drop (purposeful/accidental)
Software issues that are related to the repair.
Device is jail broken.
Exterior damage: cracked, bent, dented or twisted.
Device being exposed to extreme temperatures.
Repair kits come with a seal of approval, once this seal of approval is removed the warranty will be voided.
The warranty starts the date which the product is sold to the customer. Should the repair be performed by one of Screen Fix Brisbane’s or an apple/Samsung certified repairer, then the warranty will hold. Moreover, should the repair be performed by an un-recognized technician, be it individual that purchased the kit then the warranty will not hold.
Damage caused to the device when third party or the buyer installs the part.