Customer Information

Screen Fixed is OPEN and here to help

Throughout this challenging time, Screen Fixed is here to support Ausralians with repair and service requests to keep your essential tech working the way it needs to work. 

Well Being and Hygiene 

We’re taking hygiene seriously to protect our team and customers from Covid-19. We have put in place a hygienic process including wearing gloves, cleaning your device before and after repair with antibacterial wipes and sending you on the way with sanitized hands. 

Limiting Hand to Hand Contact 

Where possible we ask customers to pay with Eftpos, Credit Card or ZipPay in order to minimize hand to hand contact. 

Social Distancing
Our friendly technicians will serve you from a distance, we’ve re-arranged the customer waiting area so seats are not so close

Mail-in Zero Contact Repairs
We’ve served hundreds of customers' devices through the mail! If you’d like to mail your device to Screen Fixed, we can issue you an AusPost Express label. Simply print the label, drop it to the post office, generally Express Post arrives overnight. Screen Fixed will repair and dispatch your phone the same day, this means the total repair time is 3-4 days from door to door!

We plan to keep Screen Fixed locations open, however we will be following state and federal government guidelines, and respect any legislation or protocols that may enforce Screen Fixed to temporarily close down retail operations.

The team at Screen Fixed wish you all the best, do stay safe and respect government directives over the coming weeks and months - let's beat this!

Kind regards 
Ben Turner

Our Locations

Walk In Repairs Now Available!

Melbourne CBD

Centreway Arcade,
Shop 11/259 - 263 Collins St, Melbourne VIC 3000, Australia

+61 3 9108 1598

Hours of Operations

Monday – Friday

10:00AM to 4:30PM

Saturday – Sunday CLOSED

Brisbane CBD

Level 4

303 Adelaide Street,

Brisbane City QLD 4000
+61 1300 193 331

Hours of Operations

Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 9am-5pm
Friday 9am-5pm
Weekends: Closed

Sydney CBD

Level 3,

155 Castlereagh Street,

Sydney City NSW 2000
+61 2 8316 2831

Hours of Operations


Monday – Friday
9:00AM – 5:00PM

COVID-19: Information